Paul Brown Hawaii Iron

Warranty Policy

Thank you for purchasing your Paul Brown Hawaii hair styling appliance. Please read your  manual, provided with your purchase for safety information and important tips on handling your new appliance properly along with caring for your tool. To receive your limited 2-year warranty, please register online within 90 days from the Date of Purchase or fill out the warranty that accompanied your appliance purchase and mail in the registration form along with a copy of your receipt to Paul Brown Hawaii, Warranty Department, 3200  Southwest Freeway, Suite 3300, Houston, TX 77027.

2-year Limited Warranty

2-Year Limited Warranty commences from date of registration. Product must be registered within 90 days from date of purchase. This warranty covers Manufacturer Defects only and not damage due to misuse or improper care of device. This warranty is only available in the continental United States and Canada.

Guarantee & Warranty

Paul Brown Hawaii tools are manufactured to the highest standards and will provide you with superior performance when used in accordance with the instructions in its manual. The device is guaranteed against defective materials or workmanship for a lifetime. It also insures you a timely response to your warranty requests. Paul Brown Hawaii cannot guarantee the quality of products sold by unauthorized dealers. Purchasing Paul Brown Hawaii products from Internet sites not legitimately representing Paul Brown Hawaii forfeits the warranty.

  • Product must be registered within 90 days to validate warranty.
  • Please keep a dated receipt as proof-of-purchase. The date of sale and the seller’s stamp is required for the validity of the warranty.
  • Warranty does not apply to devices showing abuse, damage, or to our judgment are not defective.
  • Warranty is not valid if damage has been caused to the product being dropped or if repair has been attempted by any unauthorized person.
  • In the unlikely event that the product is found defective, please return the appliance in its original packaging with a check or money order in the amount of $29.95 for shipping, handling and processing and you will receive a replacement within 15 business days. Please include your most current mailing address and phone number. Please return the appliance along with the above requirements to the following: Paul Brown Hawaii, Warranty Department, 3200 Southwest Freeway, Suite 3300, Houston, TX 77027.
  • Nothing in this guarantee excludes, restricts or otherwise affects your statutory rights.

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La garantie à vie limitée de 2 ans commence à par tir de la date d’enregistrement. Le produit doit être enregistré sous 90 jours après achat afin de valider la garantie (la car te de garantie est ci-jointe). La garantie ne s’applique pas aux produits témoignant d’un abus, d’un dommage, ou tout autre défaut provoqué par l’utilisateur, ne résultant pas de notre responsabilité. Cette garantie n’est valable qu’aux Etats Unis (états continentales) et au Canada.


Les appareils Paul Brown Hawaii sont fabriqués selon les meilleurs standards et vous fourniront une haute performance s’ils sont utilisés en accord avec les instructions de ce manuel. L’appareil est garanti à vie pour les défauts sur les pièces ou les défauts de confection humaine. Cette garantie assure aussi une assistance pour vos requêtes. Paul Brown Hawaii ne peut pas garantir la qualité des produits vendu par un vendeur non autorisé. De plus, le fait de se procurer des produits Paul Brown Hawaii depuis un vendeur non officiel annule la garantie client.

  • Les produits doivent être enregistrés sous 90 jours pour que la garantie soit valide.
  • Veuillez conser ver la facture comme preuve d’achat. La date de vente et le cachet du vendeur sont nécessaires pour utiliser la garantie.
  • La garantie ne s’applique pas aux produits témoignant une utilisation abusive, ou qui sont, selon notre équipe toujours en bon état.
  • La garantie ne s’applique pas aux produits ayant subis une chute volontaire ou involontaire ou ayant subis des modifications ou des réparations effectuées par une personne non autorisée.
  • Dans le cas éventuel où le produit réceptionné est défectueux, veuillez le retourner

dans son emballage d’origine avec un chèque ou mandat-poste d’un montant de $29.95 USD correspondant aux frais d’expédition, de manutention et de traitement. Vous recevrez alors un nouveau produit dans les 15 jours ouvrables. N’oubliez pas d’inclure dans votre colis, votre adresse de livraison la plus récente ainsi que votre numéro de téléphone.

  • Rien dans cette garantie n’exclue, ne restreint ou n’affecte autrement vos droits statutaires.

Safety Instructions

It is important to read all the safety instructions before using your hair appliance and to save them for future reference or new users. Remember this is an electrical device and the clamping plates are intended to reach very high temperatures up to 450° F (230° C).

  • Keep this appliance out of the reach of children.
  • WARNING! To protect against electric shock, never allow the appliance, its cord or plug to come in contact with water or any liquid. DO NOT use in bathtub or shower. DO NOT place near sinks or baths or anywhere the unit may fall in liquid.
  • NEVER reach for any electrical appliance that has fallen into water. Switch off power supply at the main breaker, then unplug. DO NOT attempt to re-use iron if it has been submerged in water.
  • DO NOT handle with wet hands. Insure that hands are dry before operating or adjusting any switch on the unit or touching the plug.
  • To avoid potential damage to proper ty, never leave unattended while plugged in.
  • Unplug after use. If iron is switched off, the electrical current still reaches the iron.
  • Use close super vision when iron is being used by, on or near children.
  • Keep cord away from heated surfaces. DO NOT wrap cord around iron.
  • When heated, DO NOT touch with bare skin or put down on bare surfaces.
  • DO NOT use if appliance has been dropped, left outdoors, submerged in water or if it is not working according to instructions.
  • Always inspect appliance before use. Pay par ticular attention to the condition of the cord and plug. DO NOT use with a damaged cord or plug.
  • WARNING! If any malfunction occurs, do not attempt to repair it. This appliance has no user serviceable parts.

 Storing Your Appliance

  • When appliance is not in use, unplug it.
  • Allow the unit to completely cool down before storing.
  • Store in a dry location and away from children.
  • DO NOT wrap the cord around the appliance since this may cause the cord to wear.
  • Regularly check the appliance for wear and damage, particularly to cord and plug.
  • WARNING! If any malfunction does occur, do not attempt to repair. The appliance has no user serviceable parts.

Paul Brown Hawaii Accessory Collection

The right tool and product are critical for the professional to do his/her job, and Paul Brown Hawaii offers accessories for our collections.

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